At Dream Designers, we strive to provide a seamless and secure shopping experience for our customers. Below are the accepted payment methods, security measures, and important payment-related policies.
1. Accepted Payment Methods
We accept the following payment options for purchasing our WordPress & WooCommerce plugins and themes:
Bhim UPI – Secure payment for Indian Customers
PayPal – Secure and fast payments via your PayPal account
Note: Payment options may vary based on your country and currency.
2. Secure Payment Processing
We prioritize security and ensure all transactions are processed through trusted third-party payment gateways. Your payment details are never stored on our servers. All transactions are encrypted with SSL (Secure Socket Layer) technology for maximum protection.
3. Currency & Conversion Fees
All payments are processed in INR or USD
If you are purchasing from a different country, your bank or payment provider may apply currency conversion fees. We are not responsible for additional charges imposed by your bank.
4. Payment Confirmation
Once a payment is successfully processed, you will receive an order confirmation email with:
- Your transaction details
- Product download links (if applicable)
- License key (if applicable)
If you do not receive a confirmation email, please check your spam/junk folder or contact our support team.
5. Refund & Cancellation Policy
We offer a 7-day refund policy under the following conditions:
- The product is not functioning as described, and our support team is unable to resolve the issue.
- You must submit a refund request within 7 days of purchase.
- Refunds are not applicable for:
- Wrong purchases due to customer error.
- Compatibility issues with third-party plugins/themes.
- Custom modifications or alterations made by the user.
6. Failed or Declined Payments
If your payment is declined or fails, please:
- Check if you have sufficient funds in your account.
- Ensure your card details are entered correctly.
- Contact your bank or payment provider to verify the issue.
- Try using an alternative payment method from our list above.
- If the issue persists, reach out to our support team for assistance.
7. Fraud Prevention & Security Measures
To prevent fraudulent activities, we:
- Use anti-fraud detection systems for all transactions.
- May request identity verification for high-value or suspicious orders.
- Reserve the right to cancel orders if fraud is suspected.
If you believe your payment has been incorrectly flagged or declined, please contact our support team.
8. Taxes & Additional Fees
- Prices listed on our website may or may not include taxes depending on your location.
- Additional VAT/GST or sales tax may apply at checkout.
- Customers are responsible for any import duties or fees applicable in their country.
9. Contact Us for Payment Assistance
If you have any payment-related queries, feel free to Contact us.