1. Introduction
Welcome to Infinity (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website InfinityIncorporation.in a web unit of Dream Designers and the purchase of our WordPress and WooCommerce plugins & themes (“Products”). By accessing our website or purchasing our products, you agree to comply with these terms.
If you do not agree to these Terms, please do not use our website or services.
2. Eligibility
To use our website and purchase products, you must:
- Be at least 18 years old or have parental consent.
- Provide accurate and complete account information.
- Comply with all applicable laws and regulations.
3. Products & Licensing
Digital Products
Our products are digital downloads. You will receive access to the purchased plugin or theme after payment confirmation. No physical product will be shipped.
License & Usage
- Each purchase grants you a non-exclusive, non-transferable license to use the product.
- You cannot resell, distribute, or share our products in any form.
- Some products may require license activation for updates and support.
Compatibility
Our products are designed to work with the latest version of WordPress and WooCommerce. However, we do not guarantee compatibility with third-party plugins or outdated WordPress versions.
4. Payments & Pricing
Payment Methods
We accept secure payments via PayPal, and UPI Payment gateways as listed on our checkout page.
Pricing & Taxes
- Prices are listed in INR & USD and may change without notice.
- If applicable, you are responsible for paying any taxes or additional fees required by your country.
5. Refund & Cancellation Policy
Refunds
We offer a 7 day refund policy under the following conditions:
- The product is not functioning as described, and our support team is unable to resolve the issue.
- You must submit a refund request within 7 days of purchase.
- Refunds are not applicable for:
- Wrong purchases due to customer error.
- Compatibility issues with third-party plugins/themes.
- Custom modifications or alterations made by the user.
Subscription & Renewals (If Applicable)
- Some products may require annual license renewals for continued support and updates.
- Subscriptions can be canceled anytime before the renewal date.
6. Support Policy
- We provide support for active license holders via email or ticketing system.
- Support includes bug fixes and usage guidance but does not include customization.
- Support is available during our business hours Mon-Sat (10am – 5pm).
7. Intellectual Property
- All plugins, themes, and content on our website are owned by Infinity (a web unit of Dream Designers).
- Unauthorized copying, sharing, or redistribution of our products is strictly prohibited.
8. Limitations of Liability
- We are not responsible for any damages caused by using our products, including data loss, security issues, or website downtime.
- You use our products at your own risk.
9. Termination
We reserve the right to suspend or terminate your access to our products if you violate these Terms.
10. Changes to Terms
We may update these Terms at any time. Continued use of our website and products means you accept any changes.
11. Contact Information
If you have any questions about these Terms, please Contact us